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PAIA Compliance Statement

Effective Date: 12 June 2024

1. Introduction

This statement outlines Dinisha Coopoodamy's commitment to compliance with the Promotion of Access to Information Act, 2 of 2000 (PAIA). The purpose of PAIA is to give effect to the constitutional right of access to information held by the state and private bodies, which is required for the exercise or protection of any rights.


2. Purpose of PAIA Manual

This PAIA Manual is intended to assist members of the public in requesting access to information from Cavitate Chiropractic to exercise or protect their rights. It provides a description of the records held by Dinisha Coopoosamy and the procedures to be followed when requesting access to these records.


3. Types of Records Available

We hold the following categories of records, which are accessible upon request:

  • Company Records: Incorporation documents, financial records, policies, and procedures.

  • Patient Records: Medical history, treatment records, and billing information.

  • Employee Records: Employment contracts, personal information, and payroll records.

  • Third-Party Records: Contracts and agreements with service providers and business partners.


4. Request Procedure

To request access to records, please follow these steps:

  • Submit a Request: Complete the prescribed PAIA request form (Form C) and submit it to the Information Officer at the contact details provided above.

  • Provide Details: Clearly describe the records you wish to access, including any reference numbers if applicable. Provide your contact information for correspondence.

  • Payment of Fees: Pay the applicable request fee. Additional fees may apply for processing and copying the requested records.

5. Grounds for Refusal

Access to certain records may be refused on the following grounds:

  • Protection of the privacy of a third party.

  • Protection of confidential commercial information.

  • Protection of the safety of individuals and property.

  • Protection of privileged legal proceedings.


6. Remedies

If your request for access to information is refused, you have the right to:

  • Request a review of the decision by the Information Officer.

  • Lodge a complaint with the South African Human Rights Commission (SAHRC).

7. Availability of the Manual

This PAIA Manual is available for inspection at our office during business hours. A copy is also available on our website. Copies can be obtained from the SAHRC or the Department of Justice and Constitutional Development.

8. Updates to this Statement

We may update this PAIA Compliance Statement from time to time. The latest version will be available on our website.

If you have any questions or concerns about this Privacy Policy, please contact us.

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